Terms of Service

Last updated: 2026-11-03

These Terms of Service ("Terms") govern your access to and use of Maggie Ma, the AI sales coordination product available at maggie.ma (the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old to use the Service. You are responsible for your account and for any content you submit, and for any activities that occur while you are using it.

2. The Service

The Service helps you draft follow-up emails, rehearse customer conversations, and generate insights from your deals using artificial intelligence. The Service is provided "as is" and "as available."

3. AI-Generated Content

Content generated by the Service is produced by AI models and is provided for convenience. AI output may be inaccurate, incomplete, or outdated. You are solely responsible for reviewing, fact-checking, and taking responsibility for any content you rely on or send to others. Do not treat AI output as legal, financial, or professional advice.

4. Your Content and Acceptable Use

You retain ownership of any information you provide to the Service. You may not: (a) use the Service to violate any law or regulation; (b) submit content that is unlawful, harmful, defamatory, or infringing; (c) attempt to disrupt, reverse engineer, or overload the Service; or (d) use the Service to harass or harm others. You are responsible for the accuracy and appropriateness of what you submit and for using any output responsibly.

5. Privacy

Your use of the Service is also governed by our Privacy Policy, available at /privacy. That policy describes what information we collect and how it is used.

6. Intellectual Property

The Service, including its software, design, and text, is owned by or licensed to us and protected by applicable intellectual property laws. You may not copy, modify, or distribute the Service except as expressly permitted here.

7. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING THAT THE SERVICE IS FIT FOR A PARTICULAR PURPOSE, ACCURATE, OR ERROR-FREE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR SECURE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL.

8. Limitation of Liability

To the maximum extent permitted by law, our aggregate liability for any claim arising out of or relating to the Service will not exceed the amount you paid us in the last twelve months, or, if you used the Service for free, US$100. Some jurisdictions do not allow limitations on implied warranties or exclusion of certain damages; in those jurisdictions these clauses may not apply to you.

9. Termination

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, with or without notice.

10. Changes to These Terms

We may update these Terms from time to time. We will post the revised Terms on this page and update the date above. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

11. Contact

If you have questions about these Terms, contact us via the contact information listed in the Privacy Policy.